Delivery Terms

When can I expect to receive my order?

All orders are shipped from our Canada warehouse within 1 business day after the order is placed. Delivery typically takes 3 to 7 business days from the shipping date within Canada, depending on the carrier and location accessibility. We apologize for any delays if the order needs to go through customs clearance, inspection, or due to carrier delays.

How can I track my order?

You will receive the tracking number in the shipping confirmation email. You can use this number to track your order on the website www.17track.net.

What are the shipping costs?

The shipping fee is a flat rate of 7.50 CAD for all destinations within Canada. International shipping fees vary depending on the destination and carrier.

Which countries do you ship to?

We currently ship worldwide. However, if your country is not supported by our logistics, we will inform you immediately and make the necessary adjustments to your order. For more information about destinations, please contact us at [email protected].

How can I change my delivery address?

Address changes are only possible until 11:00 PM Eastern Time (ET, Canada) on the same day the order was placed. To request a change, please contact us at [email protected].

Can I ship to a different address than my card's billing address?

Yes, this is possible.

How will my order be shipped?

Orders are shipped on regular business days, excluding holidays. Orders placed on Saturday or Sunday will be shipped the following Monday.