Shipping Policy

Vapepie Shipping Policy

Welcome to Vapepie! We are committed to delivering your favorite e-cigarette products quickly and safely.

Shipping Origin

We operate from multiple warehouses to ensure faster delivery for our global customers:

• Canada Warehouse (Ontario) 🇨🇦 — Local stock for Canadian customers
• Germany Warehouse (Europe) 🇩🇪 — Fast delivery across EU regions
• International Warehouse (China) — Ships globally to Canada, Australia & other regions

Provides local inventory for Canada customers.

Tip: For the fastest delivery (7-10 business days within Canada), please select items marked "Canada Warehouse".

Order Processing

• Same-Day Shipping: Orders placed before 3 PM Eastern Daylight Time (EDT) will be shipped the same day or the next business day.
• Weekend and Holiday Orders: Orders placed on weekends or holidays will be processed on the next business day.
• After shipping, you will receive a confirmation email with tracking information.

Shipping Fee Policy

• Free Shipping within Canada: Orders over 40 CAD (excluding taxes) within Canada qualify for free shipping.
• International Shipping Costs: Shipping costs for international orders may vary depending on your region and the chosen courier.
• Taxes for most international deliveries are included in the product price, so there will be no unexpected fees at checkout.

Shipping Restrictions

Due to local regulations, some countries or regions may restrict the import of e-cigarettes. If your country is not listed at checkout, it means we currently cannot support delivery to that region.
Please check your local e-cigarette import policies before placing an order. Vapepie is not responsible for customs delays or rejections caused by local authorities.

Customs, Fees, and Taxes

For international orders:

• Taxes Included: Taxes are included in the product price, ensuring no unexpected fees at checkout.
• Import Duties: In rare cases, your local customs office may charge additional import duties; these fees are the responsibility of the buyer.

Order Delays

Reasons for potential delays include:

• High demand or restocking periods
• Customs inspections (for international orders)
• Incorrect or incomplete shipping address

If your order has not arrived after the estimated delivery time, please contact Vapepie Customer Service (After-Sales Support) with your order number, and our team will assist you immediately.

Secure and Private Packaging

We value your privacy, so all packages are shipped in plain and discreet packaging. Your personal and payment information will be protected using SSL encryption and AES-256.

Need help?

If you have any questions about your order or shipping, please feel free to contact us:

Vapepie Customer Service (After-Sales Support)

WhatsApp: 14770941201
Email: [email protected]
Website: https://vapepieco.ca

Thank you for choosing Vapepie in Canada!